Unified Communication Engineer in Austria

Unified Communication Engineer in Austria.

Key Responsibilities / Duties
- Active Participation in daily operation tasks (Incidents/ changes)
- Maintain challenging and complex infrastructures in the domain of Voice over IP
- Advanced debugging and troubleshooting
- Proactive analysis - Participate actively in Health checks before impact production
- Preparation and execution of small projects (Releases) & Contribution to projects delivery (Major releases)
- Propose and contribute to technical improvement plans
- Ensure compliancy in operations and projects
- Interact and co-operate with vendors and Ensure customer satisfaction.

Requirements:
- University Degree in Computer Science
- 4+ years previous experience in Cisco Collaboration field
- Fluent in English and French language
- Experience in delivering in a production environment:
- Knowledge of Operational risk, Respect of processes in place.
Proven technical experience in
- Cisco Unified Communication Manager , Voice
- Gateways, Unity Connection, UCCX and Jabber.

“Read More”