Traineeship in Lean and Quality Management at European Central Bank

You will be part of the Governance and Transformation Services Division, which acts as a cross functional service platform under the management of the Chief Services Office (CSO). The CSO is responsible for more than 800 staff delivering internal services in the fields of administration, human resources, IT and finance.

The Governance and Transformation Services Division has around 70 staff providing horizontal services in the areas of communication, service delivery/optimisation, financial management, vendor and service management, and quality management. It is currently involved in efforts to transform working methods in the various business areas operating under the CSO, fostering collaborative and cross-functional approaches focused on people, flexibility, learning and results.

This traineeship opportunity is with the Division’s Quality Management team. You will join a multi-skilled team of experts who seek to continuously improve the services they offer, both across the CSO and beyond, to refine and optimise the ECB’s ways of working. The team provides expertise in quality management, Lean, performance management and continual improvement.

The Division offers a dynamic environment where you can work with and learn from other people every day and challenge yourself on new tasks. You will be able to combine your knowledge of Lean with creative thinking to ensure the success of the Lean programme.