BESPOKE GLOBAL RECRUITMENT LTD is currently seeking Support Engineers who have experience working with Virtualisation products and server support in a helpdesk or managed services environment.
You will need:
Experience in technical support, including Windows Servers, Microsoft Exchange, Microsoft Active Directory, Desktop, Microsoft SQL Server 2000-2014
Experience in managing/troubleshooting VMWare and/or Virtualisation technologies.
Working knowledge of Networking (DNS, DHCP) and Storage (SAN, NAS)
Candidates will ideally be MCP, MCSA or VCP certified
Experience of building servers would be an advantage
You should be able to demonstrate:
Previous experience in a busy customer facing IT helpdesk role essential
Ability to provide customer focused services
Ability to work under own initiative, manage your own time and work to deadlines
Strong interpersonal and communication skills, customer facing techniques and listening abilities
Excellent English communication skills essential