Transifex is a fast growing, high tech, start-up company in Silicon Valley. Transifex's powerful localization automation platform accelerates the process of entering new global markets and makes it easy to continuously collect, translate and deliver new digital content in multiple languages. Transifex is a cloud-based application built to help companies manage localization of almost any kind of digital content from web apps and websites, video subtitles, marketing content, documentation, and more.
Responsibilities:
- Support the Client Relations/Business Development team with opportunity qualification, demonstrations, Proof of Concept presentations (POC), RFP responses & business justification in a presales & postslaes capacity
- Oversee the adoption, optimization, and integration of Transifex Service SaaS Platform offering within customers’ business infrastructure
- Work closely with Client Relations/Business Development team to identify revenue opportunities through the upsell of new services and contract renewals
- Evangelize new product features & provide customer feedback to Transifex's product management and engineering groups
- Assist the Customer Success team in the post-sales technical process: installation, deployment, training, technical check-ups, and escalation management
- Ensure timely resolution of customer issues by coordinating support responses
- Maintain a deep understanding of the customer’s business as well as their technical environment.
Read more: https://goo.gl/m2gAoC